HELP WITH YOUR NEXT LISTING

Frequently asked questions

Answers about plans, recognition credits, saved drafts and eBay publishing.

Who is PicListed for?

PicListed helps eBay sellers clearing space at home and resellers preparing inventory. It turns item photos into editable listing drafts that you review before publishing.

What do I get from a photo?

Photo recognition suggests an item title and description. You can edit the draft, compare current eBay asking prices and prepare an eBay listing. Photos cannot reliably confirm authenticity, functionality, hidden damage or included contents; you must check those details.

How does the free trial work?

The trial lasts seven days and includes five photo recognitions, with one photo per recognition. A card is required. It renews as Starter at $9.99/month plus applicable tax unless you cancel through Manage billing before the trial ends. Trial eligibility is checked in the app.

What is included in Starter and Pro?

Starter costs $9.99/month and includes 50 photo recognitions. Pro costs $24.99/month and includes 250 recognitions plus batch preparation and review. Both paid plans allow up to six photos per recognition. Paid prices are USD plus applicable tax. Credits reset each paid billing period and do not roll over.

How do item allowances work?

The trial allows up to 5 items, Starter up to 50 per month and Pro up to 250 per month, when each item is recognized once. One successful item recognition and description generation uses one credit from that allowance. Regenerating the same item uses another credit, so the number of distinct items you can prepare may be lower. Credits reset each paid billing period and do not roll over. Up to six photos of the same item can be included on paid plans. Manual editing and correcting an item do not use a credit.

Does reopening or generating from a saved draft cost another credit?

A matching saved recognition can be reused without a new AI analysis or recognition credit. Changing the photos, notes or condition can require a new recognition. Regenerate deliberately requests fresh AI analysis and uses one credit. Refreshing eBay price comparisons does not use a recognition credit.

What if the recognized item is wrong?

Choose Incorrect item? Correct it beneath the identification. You can enter the correct title, brand and model without a recognition credit. Old comparisons and eBay item details are cleared; review the kept description and asking price, then compare prices for the corrected item. You can also choose Regenerate for a new AI analysis using one credit.

What does the homepage sample show?

The homepage uses a real item photo with prepared sample draft text and saved eBay asking prices checked on the date shown. It is not a live result for your item or a guaranteed selling price. Shipping and fees are excluded; condition and included contents can differ. Linked listings may change or end. A cover photo cannot verify disc condition, functionality or included extras.

Are the price comparisons completed sales?

No. Automatic comparisons show current eBay asking prices, not completed sale prices or guaranteed selling values. Check that the matches have the same model, condition and included accessories. Shipping and fees are excluded. You can also add sold comparisons manually.

How do I connect eBay?

Open My account and choose Connect eBay. Sign in securely on eBay to authorize PicListed; PicListed never receives your eBay password. Seller settings lets you configure shipping, payment, return policies and your ship from location. Connecting alone does not publish a listing.

Does PicListed publish automatically?

You must review and approve each listing before publishing. Check the title, description, category, item specifics, condition, price, shipping and returns. Publishing goes through your connected seller account; eBay fees, eligibility and seller requirements still apply.

Who can prepare items in batches?

Batch preparation and review are available on Pro. Each successfully recognized item uses one credit, and you review each draft before publishing. Starter and the free trial use single item preparation.

How do I cancel my subscription?

Open My account and choose Manage billing. Cancel the trial before its seven-day end to avoid the renewal charge. Paid cancellations stop future renewals; access continues until the paid period ends. Clearing your browser or signing out does not cancel billing.

Where do my photos and data go?

Photos and item notes are sent to OpenAI when you request recognition. Signed-in saved drafts may include photos stored by PicListed, and browser storage can hold local drafts and preferences. Google sign in does not give PicListed access to your Gmail messages. See the Privacy Policy for providers, storage and account-data requests.

Where can I get help?

Visit Contact or email support@piclisted.com for listing help, billing questions or account requests. Include what you were trying to do and the error message, but never send passwords, API keys or payment-card details.

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